Terms of use

Welcome to the MitaraTM Brand Web Site (the “Site”). VORATARA COMPANY LIMITED, (“Voratara”) provides this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the “Agreement”). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. 

Although you may “bookmark” a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Voratara reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the MitaraTM Brand web site following any such changes constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site.

Usage Restrictions

All of the content you see and hear on the Site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Voratara, one of its affiliates or by third parties who have licensed their materials to Voratara. The entire content of the Site is copyrighted as a collective work under Department of Intellectual Property law in Thailand, and coordination, arrangement and enhancement of the content. 

The content of the Site is intended solely for the personal, noncommercial use by the users of our site. You may download, print or store selected portions of the content, provided you (1) only use these materials for your own personal, noncommercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice.

No right, title or interest in any content or materials is transferred to you as a result of any such activities. Voratara reserves complete title and full intellectual property rights in any content you download, reproduce, print, redistribute or store from this web site.

MitaraTM Brand is a national registered trademark in Thailand.  Except as noted above, you may not copy, download, reproduce, modify, publish, redistribute, retransmit, publicly display, publicly perform or create derivative works from the content without first obtaining written permission from Voratara.


User Comments, Feedback, and Other Submissions

All comments, feedbacks, suggestions, ideas, and other submissions disclosed, submitted or offered to MitaraTM Brand on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain Voratara’s property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Voratara of all worldwide rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Thus, Voratara will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Voratara is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.

You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any comments you make.


Pricing Policy

At MitaraTM Brand, our commitment is to offer convenience, service, and product availability on-line at compelling prices, with certain limited time offerings of merchandise at promotional prices. While merchandise offered on-line at MitaraTM Brand will usually be priced the same as merchandise offered at our affiliate modern trade Hair Salon, Hair Spa, Stores and kiosks, in some cases, these stores may have different prices or promotional events at different times.



We have done our best to display as accurately as possible the colors of the products shown on the Site. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate.


Correction of Errors and Inaccuracies

The information of the Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change and update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. 


Typographical Errors

In the event an MitaraTM Brand product is listed at an incorrect price due to typographical error or systems error, Voratara shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Voratara shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Voratara shall issue a credit to your credit card account in the amount of the incorrect price.

Term: Termination

These terms and conditions are applicable to you upon your accessing the site/ or completing the registration or shopping process. These terms and conditions, or any of them, may be terminated by Voratara without notice at any time for any reason. The provisions relating to Copyrights, Trademark, and Miscellaneous, shall survive any termination.



Voratara may deliver notice to you by means of electronic mail, a general notice on the site, or by written communication delivered by Thailand registered mail to your address on record in Voratara account information.


Use of Site

Harassment in any manner or form on the site, including via e-mail and chat or by obscene or abusive language is strictly forbidden. Impersonation of others, including Voratara or other licensed employee, host, or representative as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through this site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.



You agree to indemnify, defend, and hold harmless Voratara, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorney’s fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third Party Links

In an attempt to provide increased value to our visitors, Voratara may choose various third-party web sites to link to from its own site. However, even if the third party is affiliated with Voratara, Voratara has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Voratara. Voratara has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Voratara seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its site, but for sites it links to as well (including if a specific link does not work). Further, for non- MitaraTM Brand Web Sites that are referenced in our MitaraTM Brand Web Site or where a hyperlink appears, Voratara makes no warranties concerning the accuracy or reliability of the information in these Web Sites and assumes no responsibility for material created or published by third parties contained therein. In addition, Voratara does not warrant that this Web Site or these other linked Web Sites are free from viruses or other harmful elements.


Warranty Disclaimer and Limitation of Liability

Although every care has been taken to assure the accuracy of the information on this Web Site, Voratara provides this information “AS IS” and DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. You acknowledge that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with use of this MitaraTM Brand Web Site, and that Voratara shall not be liable for any direct, incidental, consequential, or indirect damages of any kind arising out of your access to, or use of the information or software made available on this MitaraTM Brand Web Site.

Any warranties and representations in MitaraTM Brand Web Site for Voratara services that you purchase or use will be subject to the agreed upon terms and conditions in the contract for such service.



Copyright in MitaraTM Brand Web Site and copyright of the information and software made available on MitaraTM Brand Web Site rest with Voratara. All rights are reserved. The information and software made available on this Web Site may not be reproduced, duplicated, copied, transferred, distributed, stored, modified, downloaded or otherwise exploited for any commercial use without the prior written approval of Voratara. However, it may be reproduced, stored and downloaded for use by individuals without prior written approval of Voratara. Under no circumstances may this information or software be supplied to third parties.


Trademarks and Patents

All trademarks, brand names, and corporate logos displayed on MitaraTM Brand Web Site are the property of Voratara, and may not be used in any way without prior written approval by Voratara. Access to MitaraTM Brand Web Site does not grant to the user any license under any patents owned by Voratara.



Voratara reserves the right to make changes or additions to MitaraTM Brand Web Site at any time.


Contact Us

Feel free to contact us with any questions about our Terms of use.

    • Email: contact@mitarabrand.com
    • LINE Official Account: @MitaraBrand
    • Facebook Messenger: @MitaraBrand
    • Instagram Direct Message: @MitaraBrand